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Privacy Policy

This Policy was last reviewed and updated on: 06 May 2024

Doctor Chatfield and the Website Team that maintain this site value privacy and are committed to protecting it and to complying with the Privacy Act 1988 and other applicable privacy laws and regulations. 

 

Personal information:

 

This website does not collect any “personal information” which means any information or opinion, whether true or not, and whether recorded in a material form or not, about an identified individual or an individual who is reasonably identifiable. In general terms, this includes information or an opinion that personally identifies you either directly (e.g. your name) or indirectly.

 

Cookies: 

 

This website uses Cookies. A cookie is a small file of letters and numbers the website puts on your device if you allow it. These cookies recognise when your device has visited our website before, so we can distinguish you from other users of the website. This improves your experience and the https://www.drdchatfield.com/ website. We do not use cookies to identify you, just to improve your experience on our website.

 

If you do not wish to use Cookies, you can change the settings on your internet browser so that it will refuse cookies, you can also delete existing cookies. 

 

This guide gives more information about Cookies and how to delete or modify them depending on your chosen internet browser:  https://www.aboutcookies.org/ 

 

Website Analytics: 

 

Our website uses Wix’s built in analytics as well as Google’s Search Console to help us better understand visitor traffic, so we can improve our services and the site. Although this data is mostly anonymous, it is possible that under certain circumstances, we may connect it to you.

 

Links to other Websites: 

 

The website  https://www.drdchatfield.com/ may have links to other websites. Other websites are not under our control. If you access a third party website through our website, personal information may be collected by that third party website. We make no representations or warranties in relation to the privacy practices of any third party provider or website and we are not responsible for the privacy policies or the content of any third party provider or website. Third party providers / websites are responsible for informing you about their own privacy practices and we encourage you to read their privacy policies.

 

Making a Booking: 

 

When you click through to make a booking you will go to a different site owned by Guardian Medical where you can enter your personal details and make a booking if you choose to do so. Those details are not held by or available in any way on https://www.drdchatfield.com/ . To learn about how your information will be handled by them you can read their Privacy Policy here: https://www.guardianmedical.com.au/privacy/

 

Changes to this policy: 

 

If we decide to change this privacy policy in future we will make the change directly to this page so that visitors can always access our current privacy policy. When updating our privacy policy we will always follow Australian Privacy Laws and data will only be used in accordance with the privacy policy that was in place at the time the data was collected. 

 

Inquiries and complaints:

 

For complaints about how https://www.drdchatfield.com/ handles, processes or manages your personal information, please contact Anna from the Website Team at annakatlapsley@gmail.com 

 

Note we may require proof of your identity and full details of your request before we can process your complaint. Please allow up to 30 days for us to respond to your complaint. 

 

It will not always be possible to resolve a complaint to everyone’s satisfaction. If you are not satisfied with our response to a complaint, you have the right to contact the Office of Australian Information Commissioner (at www.oaic.gov.au/) to lodge a complaint. 

 

How to contact us If you have a question or concern in relation to our handling of your personal information or this Policy, you can contact us for assistance as follows: 

 

Email:

annakatlapsley@gmail.com 

 

Contact number:

(03) 9372 3600

 

Post:

Attention:

Dr Daniel Chatfield

​

Address: 

Showgrounds
Shop 1, Showgrounds Village Shopping Centre, 320 Epsom Rd, Flemington

Clinic Hours

Monday 10am - 7pm

Tuesday 8.30am - 5pm

Wednesday 10am - 2pm

Thursday 8.30am - 5pm

Friday 8.30am - 12pm

Address

Guardian Medical Center:

Highpoint, 200 Rosamond Rd,

Maribyrnong VIC 3032 Australia

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